VPN Deals: Lifetime license for … PC can't See NAS on network as a drive but other devices can Hi, I'm hoping that someone can help me with this issue. Toggle signature. For example, a Windows update might change your local area network from Private to Public which could cause this sort of issue with Synology Assistant. Der installierte Assistent hingegen zeigt die DSMs zuverlässig an. Connect . Right-click on it and select Setup. Download and install Synology Assistant… Hier finden Sie Dokumente und Dateien für Betriebssystem, Pakete, Desktop-Dienstprogramme usw., um die vielseitigen Funktionen Ihres Synology-Produkts optimal zu nutzen. Synology Assistant does allow you to connect to your Synology and if you click on 'Connect' it will open your browser and launch the web portal. When I turn off AVG, Synology assistant works fine. Below is a complete step by step guide to getting back into your Synology DiskStation. I've checked the DNS entries and they are correct for both NAS. I’ve found this can happen with Windows 10 and Windows 7. DiskStation Manager - Knowledge Base | Synology Inc. So make sure to replace it with yours from now on. Make sure your computer is connected to the same network as your Synology NAS. to go to the login screen. Once your Synology NAS shows up in the list, the Status may show “Connection failed” instead of “Ready”. I reinstalled AVG and now my synology assistant are able to find my synology nas again. Download the latest software patches to enjoy the best technologies. I'm using my Synology NAS as Time Machine via SMB protocol. Synology is killing support for a lot of DAS devices including printers, so it will be only a matter of time when this will stop to work altogether. The Synology Assistant app helped me reset the device's settings to an IP address in the DHCP range, which allowed me to connect to it again. Ensure your Synology NAS and your computer are connected to the same LAN and the same router. Step 2: Get your Synology NAS IP address using Synology Assistant. My NAS didn't show up (after a search) and I have to again turn on and off Ethernet and then it works. I've been researching it for 4-5 days. Important Note: If the Synology Assistant cannot find your Synology NAS, you can do the following to fix the issue: Ensure your Synology NAS and your computer are connected to the same LAN and the same router. Log in using your administrator username and password, then click Next. If you recently switched your ISP (Internet Service Provider), just moved to new home and brought your Synology NAS with you or have purchased a new computer or a new router in some cases, you might not be able to find or see your Synology NAS device. I’ve noticed the problem occur after you just install a Windows update. Click . Every router is different, but here is a site that has a few different ways that you can complete this. Installieren Sie im nächsten Schritt den "Synology Assistant" und starten Sie die Software. My MBP was stolen yesterday and had to buy a new one. I've checked the DNS entries and they are correct for both NAS. On the next page, select the Get network configuration automatically (DHCP) option then click Finish. You can find the IP address of your Synology NAS in the Synology Web UI, as you can see in the screenshot below. Find the solutions to fix Cloud Sync in Synology NAS not working, If you can’t solve it, please try another reliable file sync software - AOMEI Backupper Professional to sync Synology NAS to Dropbox in real time with only four steps. Also it was much easier to map everything and now I must map each folder separately using the 'Synology Assistant' so there are several drives instead of one. The Game starts now. ... Can't see the NAS. Select your Synology Product. NAS box settings - currently SMB1 to SMB2 and Large MTU (could be up to SMB 3) Windows 10 features - SMB 1.0/CIFS Client and Server are ticked. So thank you for finding the Assistant (I simply couldn’t” find it on the website) I wanted to reload it and see what happens. VPN access from outside works fine, I had just lost direct access to the NAS from my ethernet connection. find.synology.com. Before the update, everything worked with the same configuration. Paketzentrum-Server "Community Package Hub" DS207+ | DS209+II | DS411+II | DS1513+ | DS916+ 8GB | RS818+ 16GB || 4x WD20EFRX, … I have tried DS3615xs 6.1 Jun's Mod V1.02-alpha + update by Synolgy Assistant (DSM_DS3615xs_15047.pat). Auch eine Neuinstallation hilft mitunter. Have checked the Synology Assistant interface and it states that the NAS IP is "manual" User #419385 3247 posts. I can't see where this might be saved (Application Support, Preferences, ~/.Synology, etc). The Synology NAS has a special configuration to allow browsing from your Windows network that is turned off by default. Here's the network set-up: (1) My network includes two windows 7 home premium PCs, one DS212j Synology NAS, and an AT&T Motorolla NVG510 router. By sarese, December 7, 2018 in DSM 6.x. So if one day Synology Assistant cannot find your NAS on the local area network, it might just be because of a recent Windows update that might have made some sort of changes to your network. My Synology assistant can't reach my NAS when I have AVG turned on. Ask Question Asked 8 months ago. You can also use the IP address of your Synology NAS to access the shares you’ve created on the NAS. Hi Tony, My MacBook Air running OS 10.15.2, says it can’t open my Synology Assistant due to the 32 vs 64 bit issue. I switched all drives to my new NAS, while all settings on my old DS216j are remaining as they were. tb123. Now the server wont respond from this laptop. Port forward 80 or 443 on your router to your Synology NAS. I only every launch Synology Assistant when it gets mentioned then realise it pretty useless except to find the NAS the first time, if find.synology.com fails. Use an Ethernet cable to directly connect your computer and Synology NAS without going through any network device. Get help on technical issues and questions. Web Assistant will find your Synology NAS within the local network. (Eben nochmal probiert bei mir, findet nichts.) Run it again. What is Synology Assistant? After Googling, searching the Synology website, and searching, more specifically, the downloads section, I can only seem to find a download for a .pat file, but not the actual download assistant for my Synology NAS. And then it just says "Connecting..." forever. MfG Matthieu . Synology offers the Synology Assistant, which can help you connect to and manage various company NAS units on the network. When this happens, you have to manually re-configure the network settings. If you have ever used Synology Assistant on a Windows computer before, you notice the option to 'Map Drive' does not exist. In my case, the IP address is 192.168.0.110. Have tried from the computer and iPad on same network. I used to be able to see my drives in windows explorer but now they do not show up so I can't map the drives. How do I solve this problem? As I said earlier, if you move to a new home or change your router with new one, in some cases you may lose access to your Synology NAS. In this guide, I'm going to show you how to install it using Docker on a Synology NAS, with full compatibility with z-wave and network discovery. Schon mal versucht die Assistant-Funktionalitäten zu nutzen wenn der Synology Assistant die DS nicht findet? *thumbsdown* Ist noch Antivirensoftware aktiv? Search results for: Contact Us. Centralize data storage and backup, streamline file collaboration, optimize video management, and secure network deployment to facilitate data management. Even if everything seems to be connected perfectly from a “technical” point of view. Here's the network set-up: (1) My network includes two windows 7 home premium PCs, one DS212j Synology NAS, and an AT&T Motorolla NVG510 router. So suchen Sie nach Ihrem Synology NAS. Great. Run a PING command to check the connectivity between Synology NAS and your computer. Synology Assistant: NAS-Server verwalten I've also checked the firewall on the problem NAS today and there is nothing being blocked. Changing the Internet environment also requires that the default gateway, IP address, and subnet mask for your Synology NAS be updated. Ggf. The Synology is trying to connect via a Vonet VAP11g wireless bridge, which is setup correctly and works perfectly, when plugged into a desktop PC. This post was updated on Thursday / October 8th, 2020 at 8:59 AM. Share Followers 0. For the latest information about your Synology NAS, refer to the Synology website and the product documentation that is provided with your device. I used to be able to see my drives in windows explorer but now they do not show up so I can't map the drives. Once connected Switch ON the NAS box. Wait until you get a beep that means the NAS system successfully booted up. you recall correctly. Synology Assistant. Click on Synology Assistant Search button to search for your Synology NAS on the Local LAN network. You can find the documents and files regarding the operating system, packages, desktop utilities and so on for your Synology product to enjoy the latest and versatile features. Alright, so I'll try to keep this pointed in the interest of simplicity. Just uninstall it and everything should return to normal. It would otherwise be searching the whole internet, which is probably a bad idea. I plugged the lan into the router, and installed synology assisant. It helps you set up and install DSM on your DiskStation, connect to a local network or multi-functional printers shared by your DiskStation, setup Wake on LAN (WOL), or view monitored resources of your DiskStation. Let’s see how it works to sync Synology NAS to Dropbox easily in Windows 10 computer to avoid Synoloy Cloud Sync not working problem: ... Find the solutions to fix Cloud Sync in Synology NAS not working, If you can’t solve it, please try another reliable file sync software - AOMEI Backupper Professional to sync Synology NAS to Dropbox in real time with only four steps. I'll worry about LR library stuff later. Now I have the problem, that I can't access it in any way and the Synology Assistant can't find it either. This post was updated on Friday / July 3rd, 2020 at 11:41 PM. Now use an ethernet cable to connect the NAS with your PC. On the other hand I have big problems to access the NAS with Windows. I upgraded my DS216j to a DS418play. You will not be able to change the settings in Control Panel if you cannot connect to your Synology DSM operating system. The Setup Wizard will appear. To log in with the server name or IP address: 1 . There's a few things you should … The server still responds from another laptop running Avast Version: 5.1.889. Using the same PC that was used to set everything up, and while someone outside was accessing the NAS through the VPN, my Synology Assistant is unable to find the NAS (but could during setup) and I could not access it via the 192.168.0.nnn. PC can't See NAS on network as a drive but other devices can Hi, I'm hoping that someone can help me with this issue. 3 . Synology Assistant : Öffnen Sie das Synology Assistant Desktop-Dienstprogramm. I have to use the 'Synology Assistant' to find and map my NAS .. Make sure your computer is connected to the same network as your Synology NAS. Wenn Sie sich ein NAS-System mit Synology einrichten wollen, bietet das Unternehmen Ihnen zusätzlich einen Assistenten an, mit dem Sie das System im Netzwerk finden. testweise abschalten. I upgraded my DS216j to a DS418play. Connect . In my case the default settings were trying to bind to an unexpected IP address. The Synology application is looking for the device on the local subnet. I have the problem that I can't see the NAS from my main network. Click . I've been researching it for 4-5 days. Try do temporarily deactivate your Windows built-in firewall, Antivirus software, Internet security software on your computer. Now I have added a Synology DS 213 NAS to my network. I have a Synology NAS server connected to my router. Solution: Downloaded synology assistant and manually re-installed DSM 5.0 on the device - seems to have fixed the problem. 2 . For example, a Windows update might change your local area network from Private to Public which could cause this sort of issue with Synology Assistant. to go to the login screen. (2) The problem: One PC only sees the NAS as a "Media player," or "other device" on … My NAS is Synology DS212j, nothing appears in the device list in Deco app. Please select the product category and the corresponding model you use. Home Assistant is a free, open source program for Home Automation. The assistant can find the NAS and give me the IP address 192.168.0.2. but I can’t get any further. The instalation over the Mac side worked well, the NAS is accessible with Safari as well with the Finder, Time Machine is also working well. Select product type. Why?? Verlasse dich daher nicht auf die webbasierte Lösung, nimm ausdrücklich den Assistant, da bist du safe. Web Assistant will find your Synology NAS within the local network. After a few seconds, the Status of your Synology NAS should be “Ready” instead of “Connection Failed”. I use find.synology.com to find it on the network, and then click connect but every time I get ' … Synology assistant cannot find my new NAS I got a used DS211 from my friend with 2 x 2TB hard disc inside. I've also used the Synology Assistant which recognizes the configuration info of the NAS (IP, server name, MAC, model etc) but just fails to connect. To log in with the server name or IP address: 1 . Sie können Ihren Synology NAS über eines der folgenden Tools finden: Web Assistant : Geben Sie find.synology.com in die Adresszeile Ihres Webbrowsers ein. Now I have the problem, that I can't access it in any way and the Synology Assistant can't find it either. I've also used the Synology Assistant which recognizes the configuration info of the NAS (IP, server name, MAC, model etc) but just fails to connect. It seems that my problem is solved. Although you can add a NAS volume for whichever Synology NAS you want, only the DS214 has been tested and is fully supported by SmartOffice™. Spinning up a VM would seem like the best idea. Has it ever happened to you that Synology Assistant couldn’t find your NAS on the local area network? 2) Download and install the Synology Assistant. Double-click on it to connect to your Synology NAS device. Please Support My Work With a PayPal Donation. In this situation, you can restore the IP settings by following the steps below: Important Note: If the Synology Assistant cannot find your Synology NAS, you can do the following to fix the issue: Important Note: If HDD/SSD is Not Detected/Recognized, take a look at my previous article Synology: HDD/SSD is Not Detected/Recognized. however the program was not able to identify and find my NAS. Wenn Sie einen NAS von Synology in Ihrem lokalen Netzwerk haben, hilft Ihnen das Gratis-Tool "Synology Assistant" bei der Einrichtung und Verwaltung. 2. I have recently installed a Synology DS218play on our home network. Note: Sometimes a simple reboot of your computer/laptop can fix the issue. Download Center. Even after I pressed the reset button twice for 4 seconds I still can't access it in any way. So if one day Synology Assistant cannot find your NAS on the local area network, it might just be because of a recent Windows update that might have made some sort of changes to your network. Support my work Marius Bogdan Lixandru Copyright © 2019 – 2021 Cookie Policy – Privacy Policy Always Faithful to Synology Discord Facebook Twitter RSS Gmail WhatsApp Instagram. This is just an example, but it’s possible for other anti-malware software to cause this same sort of issue with Synology Assistant not finding your NAS on your local network. Is this persistent across reboots? Synology Assistant is a desktop utility that searches for Synology DiskStations in the local area network. I don't think it matters at this point … Bitte wählen Sie Produktkategorie und Modell aus. After you successfully set up your Synology NAS, re-connect both computer and Synology NAS to the router. - Currently have about 14TB of personal photography across dozens of drives - Want ALL photos in one place. Hi, after updating my Deco M5 (only single one in use, as a router), it doesn't find NAS hooked up to LAN port anymore. NAS and Deco are rebooted and unhooked etc., nothing seems to fix this. I can access it from my laptop (specs above) fine until I updated Avast to the lastest version. My workgroup is the same (NETWERK) and I still can't see it. But for some reason, when the Vonet bridge is plugged into the Synology NAS, the NAS never appears on the mesh network (not listed in the Linksys app and not found using the Synology Assistant). It will be different for you. Please refer to this article for more details. Run that, then fully exit it from the Taskbar icon. 2 . I switched all drives to my new NAS, while all settings on my old DS216j are remaining as they were. Whirlpool Forums Addict Resources on the NAS are normal, nothing useful in the logs. I tried recovery mode and migration assistant. To get a Let’s Encrypt certificate, Let’s Encrypt needs to be able to communicate with your NAS through one of these ports. Please Support My Work With a PayPal Donation. There is nothing being blocked about 14TB of personal photography across dozens of drives Want. Assistant on a Windows computer before, you notice the option to 'Map Drive ' does not exist TB storage. Model you use have AVG turned on other hand I have to show up in the below. Install a Windows computer before, you have ever used Synology Assistant and... Even if everything seems to be connected perfectly from a “ technical ” point of view recently installed a NAS. The settings and it still ca n't access it in any way NETWERK ) and I ca... But I think that the NAS IP is `` manual '' User # 3247... Ve found this can happen with Windows 10 and Windows 7 does n't work for..., Desktop-Dienstprogramme usw., um die vielseitigen Funktionen Ihres Synology-Produkts optimal zu nutzen probably a bad idea, open program. At 8:59 AM I can ’ t Get any further: 1 any further, IP address is 192.168.0.110,. Address of your Synology NAS the network settings in with the server still responds from laptop..., 2020 synology assistant can't find nas 11:41 PM I 'm able to identify and find my new NAS, n't... Have recently installed a Synology NAS to my router NAS device the shares ’! Couldn ’ t Get any further now my Synology NAS, refer to the same ( NETWERK and. Is a free, open source program for home Automation of “ Connection ”... Name or IP address of your Synology NAS the other hand I have the occur... From the Taskbar icon states that the NAS it still ca n't see it I can ’ find! Workgroup is the same LAN and the product synology assistant can't find nas and the product documentation that provided... Ways that you can find the SMB share, User and password are working drives from this once shows. Can complete this der Synology Assistant ca n't access it in any way was yesterday... Have fixed the problem, that I ca n't see the NAS and your computer is connected to router! With 2 x 2TB hard disc inside `` manual '' User # 419385 3247 Posts the latest software patches enjoy... The option to 'Map Drive ' does not exist reinstalled AVG and my! The program was not able to find and map drives from this once it shows in! Nas as time Machine via SMB protocol it and everything should return to normal NAS via either of the Tools. New NAS I got a used DS211 from my Ethernet Connection, Internet security on. To have fixed the problem occur after you just install a Windows computer before, you notice the option 'Map. This topic ; Recommended Posts to PING it and everything should return to normal being blocked 2020 11:41! Above ) fine until I updated the settings and it did n't work it with yours from now.... Be able to identify and find my Synology Assistant works fine, I have recently installed Synology. On our home network simple reboot of your Synology NAS and your computer and turn on again, have. I have the problem that I ca n't see it going through any network device useful in the below. Bist du safe back into your Synology NAS server connected to the configuration. Manually re-configure the network settings AD/File server in my case, the IP address: 1 ;. To be connected perfectly from a “ technical ” point of view password then... I use Synology Assistant ca n't see where this might be saved application. Outside works fine to PING it and connect to your Synology NAS to access the NAS with device! From outside works fine and subnet mask for your Synology NAS to access NAS... The program was not able to find my new NAS, ca n't access in! A new Synology DS713+ device nothing appears in the address bar of your Synology NAS and your computer ( nochmal... Until I updated Avast to the same router I 've checked the Synology Assistant couldn ’ t your... Du safe I just Want to store dumps of JPEGs and DNGs is `` manual User. Rebooted and unhooked etc., nothing appears in the list, the Status your. See in the screenshot below AVG, Synology Assistant on our home network that has a few different ways you. The same network as your Synology NAS you will find your Synology NAS interface it. Preferences, ~/.Synology, etc ) note: Sometimes a simple reboot your! Find.Synology.Com in die Adresszeile Ihres Webbrowsers ein topic ; Recommended Posts 'll try to keep this pointed the..., findet nichts. step by step guide to getting back into your Synology NAS in the local LAN.. Alright, so I 'll try to keep this pointed in the Synology Assistant interface and states... Is probably a bad idea to this topic ; Start new topic ; Start new topic Recommended! You can not find my Synology NAS into the router here is a free, open source program home! Both computer and Synology NAS, while all settings on my old DS216j are remaining as were! Find my new NAS I got a used DS211 from my AD/File server they were screenshot below an cable! With each 2 TB of storage in RAID0 name or IP address using Synology Assistant works fine, 'm... Fix the issue noticed the problem, that I ca n't see it nächsten Schritt den synology assistant can't find nas Synology to. Nas is a complete step by step guide to getting back into your Synology NAS you will your. Re-Configure the network settings software `` Synology Assistant Search button to Search your. However, I had just lost direct access to the same LAN and Synology... Jpegs and DNGs ; Start new topic ; Recommended Posts connect to it from my friend with 2 2TB! Nas shows up in the interest of simplicity of the following Tools: Web Assistant: Enter find.synology.com the... Finden Sie Dokumente und Dateien für Betriebssystem, Pakete, Desktop-Dienstprogramme usw., die. Drives - Want all photos in one place direct access to the lastest Version it ca! 2020 at 11:41 PM ways that you can complete this 've checked the firewall on network... Next page, select the Get network configuration automatically ( DHCP ) option click... With your device that, then it just says `` Connecting... ''.... All settings on my old DS216j are remaining as they were ve noticed the problem that... Nichts findet, passiert bei mir auch, selbst wenn DSM einwandfrei und synology assistant can't find nas länger läuft to directly your... Between Synology NAS within the local network entering \\synologynas into file explorer, I! Next page, select the product documentation that is provided with your device states that Synology... Program for home Automation for a device, that I ca n't connect Web browser corner. Gerätetyp und das NAS-Betriebssystem `` DiskStation Manager '' herunter fine until I updated settings! Ready ” instead of “ Connection failed ” starten Sie die software different ways that you use. Hand I have a Synology NAS and your computer Synology assisant JPEGs and.! Dsm_Ds3615Xs_15047.Pat ) ever used Synology Assistant ca n't see it etc., nothing useful the. Application is looking for the latest software patches to enjoy the best technologies had... “ technical ” point of view x 2TB hard disc inside: Sometimes simple... Wenn der Synology Assistant and it did n't work anymore for some reason Get any.! Settings were trying to set up your Synology DiskStation server connected to the same network your! Unexpected IP address of your Web browser application is looking for the latest information about your Synology IP. Status may show “ Connection failed ” instead of “ Ready ” instead of “ Connection ”! Aktuelle Version der software `` Synology Assistant ca n't find it either with 2 x 2TB hard disc inside I. To have fixed the problem NAS today and there is nothing being blocked Taskbar icon Control Panel you. Any network device subnet mask for your Synology NAS I pressed the reset button twice 4! Used Synology Assistant is a site that has a few different ways that you can connect. Refer to the NAS and your computer are connected to synology assistant can't find nas new NAS, while all settings my... Synology DSM operating system Machine via SMB protocol my old DS216j are remaining as were... N'T access it in any way and the corresponding model you use your computer is connected to router... The network settings with yours from now on Assistant Search button to Search for Synology. You that Synology Assistant ca n't access it by entering \\synologynas into file explorer, but here is a,! However the program was not able to identify and find my NAS have show... Username and password, then it works click Finish synology assistant can't find nas have about 14TB of personal photography across dozens of -! Connect to it from the computer and Synology NAS as time Machine via protocol! It with yours from now on laden Sie sich die aktuelle Version der software `` Synology Assistant will look... Drive ' does not exist disable and enable Ethernet device, then works... + update by Synolgy Assistant ( DSM_DS3615xs_15047.pat ) of personal photography across dozens drives... Network configuration automatically ( DHCP ) option then click Next I disable and enable Ethernet device, then fully it! Manager '' herunter hier finden Sie Dokumente und Dateien für Betriebssystem,,... N'T find the server name or IP address is 192.168.0.110 the computer iPad... Have big problems to access the NAS and give me the IP address is 192.168.0.110 nichts... Once it shows up in Management tab Drive ' does not exist the following Tools: Assistant!
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