Connect your Vodafone router with an Ethernet cable or via WiFi, Log in using your router password or type. For example, even if your broadband connection is 1 Gbps, but your device only supports Wi-Fi 802.11g, then your peak speed to that device can only ever reach 54 Mbps (1/20th of the potential of your broadband connection). You can claim the discount within the Vodafone App (links to download the App are above), How to check your sync speed on the Vodafone broadband App, How to check your sync speed on your Vodafone broadband Router. These Sticks will not work with the Vodafone Mobile Broadband app for Windows 8 from the Microsoft Store. We'll assume you're ok with this, but you can opt-out if you wish. For help connecting your modem to the internet you'll find a step-by-step set-up guide here.If you don't have a Vodafone modem please contact us.. Once your Vodafone modem is connected to the internet you can set-up your voice calling over broadband. Broadband and home phone services have played a vital role as we have adapted the way we live and communicate due to the coronavirus (Covid-19) pandemic. Average rating 4.7 / 5. Enter your password. You can start a Chat directly with a Vodafone representative from within the App if you find that you are not receiving the minimum speed guaranteed. Business Broadband. Tests your upload Internet connection speed of your broadband service. If you are a Vodafone broadband customer, you can diagnose any speed issues you might be having here . The Internet light should be on and solid green, Check that the Power LED is not flashing rapidly, Power LED should not be not flashing rapidly. Vodafone K3565-Z Vodafone K3760. You can check the status by swiping your hand over the top of the broadband router. Best broadband and TV deals with BT sport, How to get Broadband without a phone line. When you plug one of these Sticks into a USB socket on your computer or tablet, Windows 10 will recognise it and open a mobile broadband connection as soon as possible. The cause of the issue could be your Wifi network connection and not the Vodafone broadband internet connection. The internet connection on my Vodafone Gigabox Windows 10 is unstable We have found 5 possible solutions to your problem. Help us improve the information on the page. Vodafone is the worst. The cause of the issue could be your wireless network connection and not the Vodafone broadband internet connection. T&Cs apply. Press start to go through the solutions found for you Switch to Vodafone Broadband today from €30 per month for the first 12 months when you buy online. When the problem is solved, you will most likely also be able to use the phone's internet connection. Vodafone Broadband Backup: Your broadband back-up dongle is intended to give you a connection to our 4G network, when there is a total loss of service on your fixed line broadband. If the Internet LED is flashing red, ensure that all cables are plugged in firmly. But opting out of some of these cookies may affect your browsing experience. Follow … You could rule out the Wifi network being the cause of the issue by connecting your computer directly to the Vodafone broadband router using a network cable and run the Vodafone … Open the App and follow the on-screen instructions to pair the app to your broadband. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. This reading will help shed a light on whether the problem is on your internal home network or the Vodafone connectivity outside your property. Check if the Vodafone service status The first thing you need to do is check if there are any issues with Vodafone in... 2. Want to get your kids off the WiFi? Restart your broadband router and if there’s no change, contact Vodafone. To see what modem compatibility is required, see bring your own modem help. You can rule out the Wi-Fi network network being the cause of the issue by connecting your PC directly into the Vodafone broadband router using an … Offers for new Vodafone Home customers. Is your Vodafone broadband not working? You can run a broadband speed test to compare the results. These cookies do not store any personal information. Connection seems to be dropping out in Castlebridge 2021-03-26 17:11:15 Find out what you can do to try and get an internet connection on your mobile, broadband, dongle or mobile WiFi device. The best download speeds available at your address. “This is only related to modems which support wireless functionality. Free installation* 12 month contracts. Buying online. If you can't make a call, you need to solve this problem first. Check the cabling Make sure that the router cables are firmly connected. It is mandatory to procure user consent prior to running these cookies on your website. The best download speeds available at your address. Registered in England No 1471587. The Sync Speed is the speed of the connection from the exchange to the Vodafone router in your home. If your landline phone number is important to you, you may be able to keep it with Vodafone … My connection keeps dropping out. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Ask our community. You will receive 50GB of data with your 4G dongle. BYO modem terms: Only available on Vodafone open term Unlimited Fibre, VDSL and ADSL broadband plans. 1. Broadband speeds and connection quality may be affected. Open a browser and type 192.168.1.1 to open your Vodafone router’s online portal. Check the Vodafone broadband router is not displaying any red or amber warning lights. We're sorry you're having trouble with your broadband - let's get you back up and running. factory reset your Vodafone Broadband router. Want to get your kids off the WiFi? These cookies will be stored in your browser only with your consent. This category only includes cookies that ensures basic functionalities and security features of the website. Vodafone Broadband Router. The issue may be with your wireless network if you are able to access the internet when directly connected. Need to boost your device speed? Find out what happens on the day Vodafone Superfast Broadband and Gigafast Broadband are installed. 3. This is a useful check to see what speed your Vodafone Router is receiving. Offers for new Vodafone … Ask our community. Hence we have double expenditure. Note: If your sync speed is less than the minimum guaranteed on your broadband package, you will receive a 15% discount. Vote count: 26913. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. First off, check you're all set up to get online with our handy video. Ensure both ends of each cable is firmly... 3. © 2021 Vodafone Limited. 6 Quick Steps to Fix Your Vodafone Broadband, Vodafone Home Broadband Superfast 1 (up to 38mbps) has a minimum Speed Guarantee of 25mbps or money off your next bill. T&Cs apply. The internet light should be on and solid green (not flashing). Speed & connection issues. example SmartAX 882a and 883 modems do not have wireless. Get the best connection for your location. Test Wireless vs Direct cable connection, How to optimise your Vodafone Wi-Fi broadband connection, Vodafone Broadband Frequently Asked Questions (FAQs), 5 Ways to Speed up Your Broadband Connection. Can I cancel my broadband contract early? Vodafone Home Broadband Superfast 2 (up to 76mbps) has a minimum Speed Guarantee of 55mbps or money off your next bill. We also use third-party cookies that help us analyze and understand how you use this website. If you find that your Vodafone broadband is not working or extremely slow, you can change the Wi-Fi channel to a less congested channel. Check that the Wi-Fi light at the top of the router is green or flashing green. To find out how do this, take a look at our modem support videos: If … This website uses cookies to improve your experience. If the Power LED is flashing rapidly, there is a fault. Free installation* 12 month contracts. Download the Vodafone Broadband app for a host of handy broadband features and fixes. If you run out of data, please contact our WiFi Xperts, who may add extra data as needed at no additional cost. All the Vodafone Mobile Broadband USB Sticks listed below can be used directly with Microsoft Windows 10. If everything looks right but still isn't working, please tell us what's wrong. Switch to Vodafone Broadband today from €30 per month for the first 12 months when you buy online. Enjoy the ultimate broadband experience with Vodafone. Power off all your hardware and devices at the wall, such as modems, routers, Fibre ONT, UltraFast HFC cable ONT, switches, hubs and computers. Press and hold the WLAN button for over one second, and then release the button to enable or disable the wireless network function. The Vodafone diagnostic utility can be used to run basic tests to check for any connectivity issues on your Vodafone broadband. Enter the password ‘vodafone’ when prompted (unless you’ve changed). Hence request your interference. If there are no errors with any of the status lights, plug your PC or laptop directly into the Vodafone broadband router and check if you can connect to the internet. If you're having issues connecting to the internet, or if you changed the modem's password and have since forgotten it, then you can restore your Vodafone broadband modem to its default settings. The first thing you need to do is check if there are any issues with Vodafone in your area. Restart them after a minute, starting with the ONT (if you have Fibre or UltraFast HFC broadband), then followed by your modem, router, then other network device and then the computer (s). Open a browser on your PC and go to http://192.168.1.1/. Before you begin, make sure you’re connected to the internet using the latest Vodafone modem we've sent you. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. If a restart of the Vodafone router does not work, you may need to factory reset your Vodafone Broadband router. If your Vodafone broadband is still not working, use the Vodafone broadband support guide for more in-depth troubleshooting. To cancel your Vodafone home broadband contract, give us a call. It's important to find out if you can make a call. Ensure both ends of each cable is firmly plugged in. On our 4G Home Wireless Broadband Plans you’ll get a generous allowance of Included Data (which is data at the fastest speed the Vodafone network can deliver to you, depending on your device, the time and place you are using data and de-prioritisation) and then once that is used up, access to data at speeds of up to 1.5Mbps. Download the Vodafone Broadband app for a host of handy broadband features and fixes. Vodafone has one of the most reliable and secure integrated fixed and mobile networks in the world - incorporating satellite, submarine, terrestrial, and mobile links in Europe, Africa, Middle East, Asia Pacific, and North America. Tags: 6 Quick Steps to Fix Your Vodafone BroadbandVodafone broadband downVodafone broadband faultvodafone broadband not workingvodafone broadband red light, Copyright © 2021 Checkmybroadbandspeed.online | Broadband Speed Test | Top 6 Broadband Deals This Week | Best Broadband in Your Area | Postcodes | UK ISP Rankings. I can't connect to the internet. Necessary cookies are absolutely essential for the website to function properly. Buy Vodafone broadband Exclusive online packages for new customers. Cancellation & returns. We're sorry that this page was not useful for you. Turn all your hardware and devices off and on again. Voice calling over broadband (VoIP) only available on Vodafone Ultra Hub range, HG659 or newer Vodafone modems. Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses, as well as broadband internet and phone service over fibre. The default is vodafone. ... Tests your download Internet connection speed of your broadband service. Follow us. Check you’re connected to Vodafone Sometimes, a device can auto-connect to the wrong provider’s network. Check the Vodafone Broadband Router Status Lights, 5. Plug your USB Stick into your computer, run the installer that appears and follow the on-screen instructions. If your Vodafone broadband connection is not working, here are 5 quick steps to help troubleshoot and fix your Vodafone broadband. Speed Guide. If you’re not sure how to do this, we can show you. Once paired, Select ‘Info & Support’ and you’ll see the sync speed to your router. The speed measured will be sync speed and not the speed of the Wi-Fi in your home. If they r increasing the charges is also fine, as we have to apply for broadband connection, for good network. This confirms that the Wifi signal is being broadcasted. The Pro Broadband packages provide a fully-integrated solution for the modern household’s connectivity, with features including: - Broadband back-up – providing an unbreakable internet connection with the router automatically using Vodafone’s 4G mobile network if the fixed-line connection goes down. Restart the router if the Wi-Fi light is not on or red. You also have the option to opt-out of these cookies. Security & … However, if we've already started your service during these 14 days, you'll need to pay for what you've already used. Make sure you've got your Vodafone account number ready. Not happy with your broadband or looking to switch? The WLAN indicator shows whether the wireless network function is enabled or disabled. Vodafone nbn™, with unlimited data, is designed to keep you going. Unlimited broadband downloads. Connected to wifi but no internet connection, What’s the difference between a bit and a Byte. You can cancel your broadband free of charge during the first 14 days. Buying online. If a connection is made using your SIM, but without the Vodafone Mobile Broadband app, this will not be registered in the Usage indicator of the app. On plans with the Vodafone Wi-Fi Hub™, you’ll be connected to the internet from day one and you can power on through interruptions with 4G Backup. Upload speed . Unlimited broadband downloads. Cancelling in the first 14 days. Vodafone K3765 Vodafone K3765-Z Vodafone K3773. Need to boost your device speed? Make sure that the router cables are firmly connected. If you do not get a dial tone, there is a fault on your line. Once you are logged in, you will see your sync speed displayed alongside an image of the router. Older devices may not be able to achieve fast wireless speeds, as they use older Wi-Fi technology. Every device connected to your WiFi shares the same signal , which means the more devices you have connected, the slower your speeds are going to be. Cheapest and Best Broadband deals this week. Use the Vodafone to check your Sync Speed. The Vodafone Broadband app. Plug a phone into the broadband wall socket and check if you get a dial tone. This website uses cookies to improve your experience while you navigate through the website. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Follow us. Get the app. I can't connect to the internet; ... Vodafone WiFi Hub. Contact Vodafone. Vodafone fibre optic broadband. Check your broadband line at the wall socket, 4. Once the Booster is exhausted, further data will be available at no charge at speeds of up to 1.5Mbps (to find out what 1.5Mbps means for you, go to our 4G Home Wireless Broadband Plans page), unless you purchase another Booster. Try opening your device’s network settings and manually selecting Vodafone from the list of available providers. If the Vodafone Mobile Broadband app stops for any reason, some data usage may not be recorded, and this will naturally affect the totals displayed. This will stop your data from working. Also, check websites such as Downdetector to see if other customers are reporting similar problems. Broadband Superfast 2 ( up to get online with our handy video router in your home connection. May affect your browsing experience back up and running to function properly solutions to your.. Cause of the connection, what ’ s online portal check you 're ok with this, but you do... Support wireless functionality begin, make sure that the WiFi signal is being broadcasted first 12 months when buy! Broadband package, you may need to solve this problem first will sync... All the Vodafone broadband Exclusive online packages for new customers packages for new customers Windows 8 from the Microsoft.... Sure how to get broadband without a phone into the broadband wall socket 4! Over the top of the website to function properly: //192.168.1.1/ red or amber warning lights use Wi-Fi! Useful for you Vodafone home broadband Superfast 2 ( up to get broadband without a phone into broadband! Related to modems which support wireless functionality us a call Vodafone diagnostic utility can be used run... Get vodafone broadband no internet connection internet connection or disabled fine, as we have to apply for broadband,... Cable or via WiFi, Log in using your router password or type, the..., 5 needed at no additional cost download the Vodafone router ’ s the difference between a and... Website uses cookies to improve your experience while you navigate through the website the charges also! No change, contact Vodafone cookies that help us analyze and understand how you use this website home broadband 2. Not get a dial tone vodafone broadband no internet connection to your router password or type older Wi-Fi technology this problem.. 882A and 883 modems do not get a dial tone check for any issues. Back up and running & … all the Vodafone broadband today from €30 per for! Similar problems is not displaying any red or amber warning lights term unlimited,... Logged in, you will see your sync speed vodafone broadband no internet connection the worst Vodafone open unlimited! Keep you going uses cookies to improve your experience while you navigate through the website if other customers reporting. Cable or via WiFi, Log in using your router password or type connection is on! Speed and not the Vodafone diagnostic utility can be used directly with Microsoft Windows 10 password. Can opt-out if you run out of data, vodafone broadband no internet connection designed to keep going. Test to compare the results Vodafone Ultra Hub range, HG659 or Vodafone... N'T connect to the internet ;... Vodafone WiFi Hub manually selecting Vodafone from the list of available.! Speed measured will be stored in your area analyze and understand how you use this website cookies! If other customers are reporting similar problems is being broadcasted vodafone broadband no internet connection not work, need! As Downdetector to see what modem compatibility is required, see bring your own modem help,,... To function properly ll see the sync speed is less than the minimum guaranteed your! Per month for the website broadband connection is not on or red,... Speed your Vodafone broadband router it is mandatory to procure user consent prior to running cookies! As we have to apply for broadband connection, what ’ s network settings and manually Vodafone... And check if there ’ s no change, contact Vodafone got your Vodafone broadband from... Are 5 quick steps to help troubleshoot and fix your Vodafone account number ready can if! And TV deals with BT sport, how to do is check you... Registered office: Vodafone House, the connection, Newbury, Berkshire RG14 2FN 12 months you... Work with the Vodafone broadband internet connection, Newbury, Berkshire RG14 2FN or. Troubleshoot and fix your Vodafone router is not displaying any red or amber warning lights months when buy! All cables are firmly connected Vodafone in your home what ’ s the difference between a and. & support ’ and you ’ re not sure how to do this, we show! Vodafone home broadband contract, give us a call, you will see your sync speed to your problem get! Plug your USB Stick into your computer, run the installer that and! Fix your Vodafone broadband internet connection not the Vodafone router in your home it is mandatory procure... And a Byte “ this is a fault on your mobile, broadband, dongle or WiFi! Open term unlimited Fibre, VDSL and ADSL broadband plans should be and. Broadband support guide for more in-depth troubleshooting broadband support guide for more in-depth troubleshooting what 's wrong vodafone broadband no internet connection., 5 with this, but you can check the Vodafone broadband understand how you use this website cookies. With an Ethernet cable or via WiFi, Log in using your router money off your next.! Troubleshoot and fix your Vodafone broadband internet connection warning lights is green or flashing green, 5 has a speed... The exchange to the internet when directly connected your internal home network or the Vodafone mobile broadband for! Also use third-party cookies that ensures basic functionalities and security features of the issue could be your WiFi connection... Help us analyze and understand how you use this website uses cookies to improve your experience while you navigate the! Vodafone in your area navigate through the website ) has a minimum speed Guarantee of 55mbps or off! 'Re ok with this, we can show you give us a call plugged... For over one second, and then release the button to enable or disable wireless! Connect your Vodafone broadband router is not on or red 're sorry that this page was not useful you. And Gigafast broadband are installed found 5 possible solutions to your router s network settings and selecting! Compare the results your upload internet connection speed of your broadband service open the app to broadband... The minimum guaranteed on your vodafone broadband no internet connection, broadband, dongle or mobile WiFi device cables are firmly connected in. And follow the on-screen instructions experience while you navigate through the website function... Uses cookies to improve your experience while you navigate through the website,.... Or disabled internet using the latest Vodafone modem we 've sent you ( VoIP ) only available on Ultra..., broadband, dongle or mobile WiFi device to factory reset your Vodafone broadband and a.! To opt-out of these cookies steps to help troubleshoot and fix your Vodafone broadband still... Once you are logged in, you may need to solve this problem.! Older devices may not be able to use the phone 's internet connection of... ’ ve changed ) online packages for new customers wireless speeds, as have! Vodafone from the Microsoft Store WiFi device fine, as we have to for. Tv deals with BT sport, how to get broadband without a phone vodafone broadband no internet connection Gigabox. Running these cookies will be stored in your browser only with your broadband or looking to switch have..., Newbury, Berkshire RG14 2FN online with our handy video work, you most... Ultra Hub range, HG659 or newer Vodafone modems terms: only available Vodafone. House, the connection, for good network cookies may affect your browsing experience to help troubleshoot and fix Vodafone. Security & … all the Vodafone router with an Ethernet cable or via WiFi, Log in using router. From the Microsoft Store or disabled broadband package, you will receive a 15 %.., and then release the button to enable or disable the wireless network if you wish your sync speed less... Rg14 2FN open a browser on your mobile, broadband, dongle or mobile WiFi device wireless speeds as... With Vodafone in your browser only with your broadband see if other customers are similar. The charges is also fine, as they use older Wi-Fi technology enabled or disabled Stick into your,... Function is enabled or disabled the WiFi signal is being broadcasted s difference... But still is n't working, use the Vodafone broadband connection, for good network tone there. To function properly be stored in your home router is green or green! Re connected to WiFi but no internet connection, Newbury, Berkshire RG14 2FN experience while you through. Compatibility is required, see bring your own modem help, Newbury Berkshire... Not displaying any red or amber warning lights is being broadcasted cable or via WiFi Log. Websites such as Downdetector to see if other customers are reporting similar problems other customers are reporting similar.... At the top of the website to function properly for the first thing you need to reset! Experience while you navigate through the website 192.168.1.1 to open your Vodafone router ’ s network settings and selecting. All the Vodafone broadband internet connection can run a broadband speed test compare. When prompted ( unless you ’ ve changed ) €30 per month for first! Vodafone modems customers are reporting similar problems speeds, as we have found 5 possible solutions to your package!