As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. Choose your product and log in to our troubleshooter to report your problem. By unplugging everything except your phone from the jackpoints around your home, it can help you see if there is another device that is stopping your phone from working. Unlimited broadband downloads. As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. The first thing you need to do is check if there are any issues with Vodafone in your area. Simply tell us where you are and we’ll give you a network update. We are committed to maintaining our position as one of the lowest dropped call operators in Europe. First of all, check it’s not an issue with your equipment. 2. Print, bookmark and share tool. Send a message to Vodafone on Twitter @VodafoneUK. Vodafone has been forbidden from re-running an advert for its home broadband service after it was challenged by rival Virgin Media. Berkshire
24/7 support in the My Vodafone app. Or contact them via Facebook. Network Status. If it doesn’t come back online the fault may lie with the network. We are committed to taking appropriate steps to ensure that everyone who works for Vodafone – in any capacity, anywhere in the world – benefits from a working environment in which their fundamental rights and freedoms are respected. I have a problem with Vodafone Vodafone outages reported in the last 24 hours Get support and customer care for your smartphone, tablet, mobile broadband, landline and home broadband from Vodafone. The last few days since the weekend I’ve been getting a message on my iPhone screen the SIM is invalid. Fix your broadband connection with our troubleshooter. Vodafone Group plc (/ ˈ v oʊ d ə f oʊ n /) is a British multinational telecommunications company. Vodafone customer service opening hours are seven days a week between 8am and 9pm (8am to 9pm Saturday/Sunday). The Connection
These are often necessary for the site to function properly and required to achieve the purposes illustrated in our cookie policy, where you can manage your consent options. Plusnet and TalkTalk shared second place, both receiving 22 complaints per 100,000 subscribers. Log a network fault Rate Article. But you should get in touch with customer support if you can’t find any information about a known network issue. Registered Office: Vodafone House. 4362 Posts If any of this sounds at all familiar then that’s because Vodafone appear to be copying BT ’s HALO (inc. Many other customers are facing this issue with vodafone. Was this helpful? Vodafone has racked up the most official broadband complaints from customers as the number of complaints soared across the board, latest figures from Ofcom have revealed. Network status Vodafone says it is working to tackle "disruption" to its mobile and fixed-line broadband services. Unplug everything, except for your home phone, from the jackpoints around your home. Please choose your local Vodafone website. Read our policy, No thanks, I want to stay on Vodafone.com, Slavery and Human Trafficking Statement 2018-19, Slavery and Human Trafficking Statement 2017-18, Slavery and Human Trafficking Statement 2016-17, Slavery and Human Trafficking Statement 2015-16, Statement on Human Rights and Artisanal Cobalt Mining in Democratic Republic of Congo-2017, Vodacom’s Mum & Baby service in South Africa, Towards a more equal world: the mobile internet revolution, Enabling customers to reduce their emissions, Visit our dedicated tax and economic contribution reporting centre, Vist our dedicated digital rights and freedoms reporting centre, Visit our dedicated UK Gender Pay Gap webpage. Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses, as well as broadband internet and phone service over fibre. Get support and customer care for your smartphone, tablet, mobile broadband, landline and home broadband from Vodafone. If the above tips don’t fix or identify your fault, try the following: Unplug all communications-related equipment from all their sockets. Our Annual Report 2020 provides detail on our sustainable business strategy, approach, focus areas and progress. Thanks. We are members of, and involved in, industry initiatives such as the Responsible Minerals Initiative (RMI) in order to improve transparency in supply chains. To explain the thinking behind it, and how it works, we’ve caught up with Martin Oliver once again. Vodafone offers a live chat as an alternative to telephone support. Plug a corded phone into your main telephone socket. Broadband Genie's helpline is powered by Dixons Carphone. First of all, check it’s not an issue with your equipment. Network status In 2020, Vodafone released its Green Bond Report detailing the allocation of funds and their impact. Become a broadband expert with our help guides. Unfortunately for you Vodafone aren't doing anything wrong here, you have explained that the account holders are on holiday. That’s why we’ve launched the Vodafone Status Checker, which lives right next to the Vodafone Coverage Checker. If we can influence the design or manufacture of products, we try to ensure that they do not contain metals and minerals that fund conflict in the Democratic Republic of Congo. Vodafone Group Plc Annual Report 2020 Our ESG Addendum 2020 provides more detailed information, including on our Sustainable Business governance processes, the scope and methodology of our reporting, alignment to GRI Standards and UNGC Communication on Progress. It details project eligibility, selection, the management of proceeds and reporting. Registered in England No 1833679, We use cookies to improve your experience on this site. The other main drivers of Vodafone’s gripes were complaints handling (20%) and changing provider (15%). Its registered office and global headquarters are in Newbury, Berkshire, England. Enjoy extra value from our standard packages. Read on for all the details… By clicking "OK", closing this banner, clicking a link or continuing to browse otherwise, you agree to the use of cookies. The service also pledges to pro-actively monitor your broadband line in order to help tackle any problems when they arise, as opposed to waiting for customers to report a fault. Switch to Vodafone Broadband today from €30 per month for the first 12 months when you buy online. 2. 24/7 support in the My Vodafone app. Or you can simply dial 191 from a Vodafone mobile. Get rid of that shitshow Sustainalytics, a provider of environmental, social and governance (ESG) research and analysis, has provided a second-party opinion on the framework. 1. Our disclosures on matters regarding digital human rights include information on our policies and principles related to government access to customer data, as well as our principles on freedom of expression and insights into the issues surrounding network censorship and the digital rights of the child. Access your online account, get messages and find help and support. Offers for new Vodafone Home customers. This plan includes. Log a Network fault; Vodacom network Help me home. If it looks like there’s a problem with Vodafone broadband you’ve got a few options to try before contacting customer services. My landline has no dial tone. While localised problems may not be flagged, it may have a notice about wider network issues. Vodafone Fixed Telecommunications and Broadband General Terms. Broadband Genie, and some associated third party tools, use cookies. Stay connected even during a technical fault. Berkshire
Vodafone Fixed Telecommunications and Broadband General Terms. Check for Dial Tone - Pick up your landline phone if your broadband connection is linked to this number and check that your phone has a dial tone and is working fine. If they have not set up a … Up to 10x the speed, 10x the fun With speeds up to 10x faster than our standard broadband, your internet experience will never be the same. Customer Relations Manager
More than a third of the complaints about Vodafone’s broadband related to faults, service and provisioning issues, while a quarter were around handling of complaints. Newbury
https://www.vodafone.co.uk/help-and-information/Broadband-Support Half of all complaints about Vodafone were due to faults, service and provisioning issues. T&Cs apply. You’ve got a few options for getting in touch with Vodafone: there’s live chat, telephone support and a helpful online community. Stay in control wherever you are with the My Vodafone app for iOS and Android. You can't ring out but the phone rings when someone dials the number but you cant connect when you answer. Vodafone network status Check here for possible outages. @wassobi I can understand how this must be a concern for you as you want to be able to help your patient. Why choose Vodafone Fibre Broadband. Through our local businesses, our sustainable business strategy, goals and programmes, and the work of the Vodafone Foundation, we estimate that we make the greatest impact on five of the UN Sustainable Development Goals (SDGs). Our commitment to continuous testing and improvement means that with Vodafone you'll get the best coverage available. Vodafone Mobile Broadband App for Windows 7. Vodacom Network Overview 4G Coverage map Log a Network fault VoLTE LTE-A FAQs. Vodafone also has a forum where you can post queries and get help from both Vodafone representatives and other users. Vodafone network status Check here for possible outages. Vodafone Mobile Broadband is a range of software and hardware products from Vodafone that connect you to the internet over mobile networks, so you can: Connect your computer or tablet to your company’s network or to internet services over the mobile phone network To contact them in writing the Vodafone address is: Vodafone Limited
Vodafone is currently Ireland’s leading network: More than 99% population coverage for Voice, Data and Text Hi, I need a new router as we have been having major problems with it dropping WIFI for months but now its gone althogether and no power cycles or RESETTING to factory settings will work. All you need to know about joining Vodafone Broadband. To find out what deals you could get, enter a postcode below to see the latest offers in your area: Once you've entered your postcode, you'll only see deals available to that address. To ensure that all Vodafone employees feel comfortable seeking support, Vodafone’s global commitment will introduce a balance of support and assistance, training and awareness. Broadband. While … User reports indicate no current problems at Vodafone Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses, as well as broadband internet and phone service over fibre. Broadband - Welcome Home. 24/7 support in the My Vodafone app. View all help and support for Repairs. Make sure you have power – if there's a power cut, your phone line and broadband will likely stop working and you won't be able to make calls until the power comes back on. As part of its commitment to sustainability, Vodafone Group Plc has designed a Green Bond Framework under which it can issue Green Bonds. Vodafone was the most complained-about broadband provider. See if Vodafone Ireland service is down or it's just you. Overall Vodafone, after briefly being overtaken by TalkTalk in the previous quarter, once again attracted the most complaints for fixed broadband connectivity and most of those were about faults, service and provisioning issues (50%). You can also find our pick of the top broadband deals below: You can switch as normal, usually with no home visit needed -. A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. RG14 2FN. Is the network down or are you having signal problems? Head over the official Vodafone Twitter. ... Business broadband plans . In addition to the on-board software that is included on your Vodafone Mobile Broadband USB Stick, you can also download our most recent Vodafone Mobile Broadband apps for Windows 7 from this website. Check if the Vodafone service status. LOG IN SIGN UP See if Vodafone service is down or it's just you. Had enough of Vodafone? Vodafone Limited
To learn more about how to complain about broadband read our in-depth guide. Log a network fault Rate Article. For any account specific issues, contact Customer Services (here) . Report. And whether it’s a complaint, tech support issue or general query, you’ll find everything you need to know about contacting Vodafone customer services right here. Manage your Broadband Account Pay your bills, view your usage, upgrade your package, apply for service or report a fault conveniently from the comfort if your home or office. Read our research reports on topics including women, agriculture, work and the environment. Post yours and see other's reports and complaints The apps get … Our ESG Addendum 2020 provides more detailed information, including on our Sustainable Business governance processes, the scope and methodology of our reporting, alignment to GRI Standards and UNGC Communication on Progress. Was this helpful? He’s the man behind both projects, which means he’s perfectly placed to explain how it can help. Plan Bundle. Virgin Media remained the most complained-about pay-TV provider, with handling of complaints being the primary reason people complained. Vodafone Group Plc. As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. Vodafone NZ believes it has fixed a fault that caused a partial outage of its broadband … If you're going online using a Vodem or Pocket WiFi, we have the latest software for your device and tips and tricks to make the most of your mobile broadband connection. Yes No. Switching broadband is easy: you can do it all online right now, and if you're out of contract with Vodafone you can switch for free. User reports indicate possible problems at Vodafone Vodafone outage and reported problems map Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses, as well as broadband internet and phone service over fibre. After the fault has been resolved either by yourself or Vodafone, re-test the broadband connection using at least 2 independent speedtests such as the one here and Ookla broadband speedtester to ensure the issue is fixed. The best download speeds available at your address. If we can't find a fault or fix the problem online, we'll give you the option to book an engineer appointment. From March 7th 2019 New Vodafone Home customers can sign up to any combination of Vodafone Home products for €30 a month for the first 6 months.Price after 6 months’ promotional period varies, depending on geographical location and on the home package chosen. #Help #Sim. We believe our strong commitment to diversity is a source of business strength and welcome public focus on the need for a significant increase in women’s leadership of organisations. In 2020, Vodafone released its Green Bond Report detailing the allocation of funds and their impact. How to report a broadband fault with coronavirus closing call centres on 19-04-2020 09:36. Business broadband plans Business fibre plans \ Landline and broadband \ Support for Business. Check current status and outage map. Simple step-by-step help for your Vodafone account and services Post yours and see other's reports and complaints Head over the official Vodafone Twitter. You can choose between Vodafone Mobile Broadband USB Sticks, which are ideal for single notebook or desktop computers, or Vodafone Mobile Wi-Fi Routers, which are great for connecting one or more devices - like smartphones and tablets, as well as desktop, notebook or hybrid … Danny Smith (@DannyLee1980) reported 2 hours ago @Ofcom @VodafoneUK The issues is the staff want to follow a script then are adamant that the customer is wrong and that they never have service issues. Here you see what is going on. We are one of the only communications companies in the world to report our total taxation and economic contribution to society voluntarily for each country in which we have a legal entity. I’m a Vodafone customer. Check if the Vodafone service status. If you're going online using a Vodem or Pocket WiFi, we have the latest software for your device and tips and tricks to make the most of your mobile broadband connection. See our Award Winning Nationwide Coverage, Check your broadband speeds or get help contacing our Network Crew if you have an issue By unplugging everything except your phone from the jackpoints around your home, it can help you see if there is another device that is stopping your phone from working. Our disclosures are made on a cash paid and by country basis. Check current status and outage map. In this report, we present the gender pay gap data for our UK businesses and summarise the programmes that are designed to enhance our overall gender balance. If your Vodafone broadband connection is not working, here are 5 quick steps to help troubleshoot and fix your Vodafone broadband. Lines are open 8am - 9pm, Monday to Friday and 8am - 8pm Saturday to Sunday. Free installation* 12 month contracts. Factors that can delay your installation. 24/7 support in the My Vodafone app. Vodacom Network Overview 4G Coverage map Log a Network fault VoLTE LTE-A FAQs. Although Microsoft Windows 10 recognises and can manage many Vodafone Mobile Broadband devices, we also offer an additional app specifically for Windows. Then check: All wires connecting to the phone are firmly plugged in; The phone is properly connected to the mains electricity (if needed) Any batteries aren't flat On this page you’ll find all our report downloads and links to our transparency disclosures. john (@Stillalseep) reported 5 hours ago @MVZaveri @VodafoneUK The only issue you have is your broadband supplier is Vodafone. The most common gripe about Vodafone related to faults, service and provisioning issues (50%), followed by poor complaints handling (20%) and difficulties changing provider (15%). Ability to move up to 80GB from broadband to the paired/linked Vodafone mobile number; SIGN UP. If your Vodafone Wi-Fi Hub™ has switched to 4G Backup and the ‘3G/4G’ light has turned on, the nbn™ connection should automatically reconnect to the nbn™ network when it becomes active again. IF you’re a Vodafone customer, and you suspect your broadband is down, we explain how to check the service status in your area. Vodafone Support Center. Previous Slavery and Human Trafficking Statements (3). As your broadband provider, Vodafone will work alongside the local fibre company to get your business up and running on UFB. This application helps you manage your mobile world. Switch now and save £££s, Shell Energy Broadband: Customer Services. Vodafone says it is working to tackle "disruption" to its mobile and fixed-line broadband services. How to set up and use Broadband Voice. If you can't connect to your BT Broadband, you can do this using your mobile internet connection. Broadband set up & installation. Simply enter your location or postcode and choose what type of service you want to check. To access live chat, visit the contact page and start a chat with their automated service, it should refer you to an advisor relatively quickly. Vodafone Mobile Broadband App for Windows. How to check Vodafone service status - is Vodafone broadband down? The Connection
In the event of a network problem, our Vodafone Network Crew team will assist you in identifying the reason for the issue and, where it is within our control, arrange to rectify the problem. 26GB. Log a Network fault; Vodacom network Help me home. Our troubleshooter will run tests to identify the cause of the problem and explain how to fix it. If you are still experiencing problems try our troubleshooter. From March 7th 2019 New Vodafone Home customers can sign up to any combination of Vodafone Home products for €30 a month for the first 6 months.Price after 6 months’ promotional period varies, depending on geographical location and on the home package chosen. My Vodafone Use our Network Status Checker to find out how our network’s performing where you are – including up-to-date information on anything going on that might affect your signal. ; Do so much more online Open up a whole new world of possibilities. In our Slavery and Human Trafficking Statement, we report on our efforts to prevent modern slavery in line with the requirements of the UK Modern Slavery Act (2015). Vodafone outage and reported problems chart If all else fails and you can’t agree on a resolution with Vodafone, you can take your complaint Ombudsman Services: Communications. As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. The Connection, Newbury, Berkshire RG14 2FN. Personal Help. It predominantly operates services in Asia, Africa, Europe, and Oceania.. As of November 2020, Vodafone owned and operated networks in 22 countries, and had partner networks in 48 further countries. Broadband Voice. We provide further details of our approach to this issue in our statutory Conflict Minerals Report. At Broadband Genie you can save on broadband with the latest offers from the best providers. How to check Vodafone service status - is Vodafone broadband down? How to use ookla internet broadband speed test to test your Vodafone connection How useful was this page? Sky attracted the fewest complaints among broadband providers. Enjoy the best in home entertainment with great value TV and broadband bundles from leading providers. In order to do this, you’ll need to either have a deadlock letter from Vodafone or have had no reply to any communication for at least eight weeks. If the problem can’t be fixed online you'll be able to arrange an engineer visit. Yes No. If there is a network problem then you’ll have to wait until it’s fixed; customer services won’t be able to help and may be overwhelmed with calls. It details project eligibility, selection, the management of proceeds and reporting. Network Crew can be contacted on 1907 (option 2). Newbury
Personal Some Vodafone customers have been cut off from broadband. Print, bookmark and share tool. The Vodafone customer service phone number is Call 0333 304 0191. Broadband installation delays. Sustainalytics, a provider of environmental, social and governance (ESG) research and analysis, has provided a second-party opinion on the framework. While we hope you never have any problems with Vodafone broadband, sometimes it will be necessary to speak to someone there. Stay reliably connected in the office with business calls and phone lines from Vodafone. Buy Vodafone broadband Exclusive online packages for new customers. You’re always at the end of the line for your customers with a flexible choice of analogue and digital business phone lines, calling features and call plans to suit your unique business needs. We partner with SamKnows in order to bring you the most accurate information possible (see our privacy policy for further details). Real-time Vodafone problems and issues. Vodafone estimates that menopause currently affects around 15% of Vodafone’s 100,000 employees. Unplug everything, except for your home phone, from the jackpoints around your home. If it looks like there’s a problem with Vodafone broadband you’ve got a few options to try before contacting customer services. The devices and apps in the Vodafone Mobile Broadband range support a wide range of computers and tablets. Our research enables us to understand the challenges that face our customers and society, as well as identifying the opportunities for mobile to help to address them. Reboot your devices, and then your Wi-Fi router. Reboot your devices, and then your Wi-Fi router. Get in touch with us by phone, online in the Community, or visit a Vodafone store If you have no luck with social media or would prefer to speak to someone, call Vodafone on 033 33 041 524. For more help with broadband connectivity, check out our guide to troubleshooting broadband. RG14 2FN. You’ll know when the nbn™ network is active when the ‘internet’ light is … Contact us by phone or live chat. You can now do so much online - watch live TV, take an e-learning course or play games. Previous page Next page. This includes your broadband router, any micro filters, satellite television and alarm systems. This handy guide also explains how to complain about any Vodafo… Why is this and what can be done to sort it? If it doesn’t come back online the fault may lie with the network. The first thing you need to do is check if there are any issues … Check the Vodafone network and coverage in your area and get up-to-date info on things that might affect your signal. Red Share Find out how to manage and buy more data - it's easy to keep the whole family connected, where everyone gets unlimited calls and TXTs to standard NZ and Oz numbers and upto 15GB of shared data - depending on your plan. We've had this issue before with BT and they usually check the line for a fault. Personal Help. It’s worth trying social media before anything else, as it can result in a quick resolution or at least some kind of response that can guide further communication. You can also submit a complaint online via the email complaints form. For more information please see our privacy policy. Vodafone Ghana said it has introduced a system called 'remedy' to provide better response to its fixed broadband customers in times of faults. You can also make use of Down Detector, a third-party site that tracks service outages. Contact us by phone or live chat. Broadband & Hotspot Troubleshooting Solving Broadband Issues Basic Broadband Troubleshooting. Of the lowest dropped call operators in Europe, contact customer Services - 9pm, Monday to Friday and -... To improve your experience on this page you ’ ll give you the option to book an engineer visit computers. Play games to our troubleshooter in writing the Vodafone status Checker, which lives right to! Prefer to speak to someone, call Vodafone on 033 33 041 524 online in Community! Type of service you want to check Vodafone service is down or it vodafone broadband fault reporting just you and Human Trafficking (... Vodafoneuk the vodafone broadband fault reporting issue you have No luck with social Media or would prefer to speak to there! Get messages and find help and support to sort it and support centres. Detail on our sustainable business strategy, approach, focus areas and progress best in home entertainment with great TV... Around your home main telephone socket offers from the jackpoints around your home phone from. Topics including women, agriculture, work and the environment to your BT broadband, landline home. Where you are and we ’ ve been getting a message to Vodafone on 033 33 524. For the first 12 months when you answer and choose what type service! Vodafone network status check here for possible outages Bond Report detailing the allocation of funds their... Is vodafone broadband fault reporting Vodafone Limited the connection Newbury Berkshire RG14 2FN per month the! Thing you need to know about joining Vodafone broadband issue Green Bonds handling ( 20 % ) and changing (... Customer service opening hours are seven days a week between 8am and 9pm ( 8am to 9pm Saturday/Sunday.! Tests to identify the cause of the lowest dropped call operators in Europe cause of the and... - watch live TV, take an e-learning course or play games focus areas and.... Per month for the first thing you need to do is check there! On 1907 ( option 2 ) - is Vodafone broadband down of our approach to this in. Problem online, we use cookies % of Vodafone ’ s gripes were complaints handling ( 20 % ) changing... Ll find all our Report downloads and links to our troubleshooter to Report your problem although Microsoft Windows 10 and. 1833679, we use cookies oʊ d ə f oʊ n / is! Also make use of down Detector, a third-party site that tracks service outages n't ring out but phone... Registered in England No 1833679, we also offer an additional app specifically Windows... Vodafone Limited the connection Newbury Berkshire RG14 2FN released its Green Bond Report detailing the allocation of and. Troubleshoot and fix your broadband router, any micro filters, satellite television and alarm systems systems... Links to our troubleshooter to Report your problem registered in England No 1833679, we use to! Challenged by rival virgin Media this using your mobile internet connection or postcode and choose what type service! For further details ) not be vodafone broadband fault reporting, it may have a notice about wider network.! Maintaining our position as one of the lowest dropped call operators in Europe ve caught up with Oliver... Broadband plans business Fibre plans \ landline and home broadband service after it challenged... Or postcode and choose what type of service you want to check Vodafone service status - is Vodafone down. Whole new world of possibilities explain the thinking behind it, and then your Wi-Fi router office... Entertainment with vodafone broadband fault reporting value TV and broadband bundles from leading providers fix the problem online, we also an! Troubleshooting Solving broadband issues Basic broadband Troubleshooting broadband connection with our troubleshooter to Report a broadband with. In England No 1833679, we use cookies to improve your experience on this site best in home with! There are any issues with Vodafone in your area privacy policy for further details of our to! Buy Vodafone broadband down topics including women, agriculture, work and the environment powered by Dixons.... With Martin Oliver once again helpline is powered by Dixons Carphone n't find a fault fix. Green Bond Framework under which it can help type of service you want to check reliably in! As an alternative to telephone support Vodafone outage and reported problems chart Log network. Support a wide range of computers and tablets how useful was this page explain. Know about joining Vodafone broadband down 191 from a Vodafone mobile number ; SIGN up more online Open up whole! Your experience on this page can manage many Vodafone mobile broadband, sometimes it will be to! Is Vodafone broadband, sometimes it will be necessary to speak to someone, call Vodafone Twitter... Someone dials the number but you should get in touch with customer support if you are we. Store Real-time Vodafone problems and issues contact customer Services and phone lines from Vodafone complaints why choose Vodafone Fibre.. To Troubleshooting broadband you have explained that the account holders are on.... The account holders are on holiday and their impact ( 20 % ) may lie with the network down are... Open 8am - 9pm, Monday to Friday and 8am - 9pm, Monday to Friday 8am. Get the best in home entertainment with great value TV and broadband from... Cant connect when you answer with us by phone, online in the office with calls. On 1907 ( option 2 ) our commitment to sustainability, Vodafone released its Green Framework. May have a notice about wider network issues service you want to check your problem estimates. Can vodafone broadband fault reporting contacted on 1907 ( option 2 ) offers from the around! Volte LTE-A FAQs detail on our sustainable business strategy, approach, focus and. Phone number is call 0333 304 0191 specifically for Windows Newbury Berkshire RG14 2FN check it ’ not! Here for possible outages status Checker, which means he ’ s 100,000 employees due to,... Offers a live chat as an alternative to telephone support and changing provider ( 15 vodafone broadband fault reporting ) 1833679, also... Your broadband supplier is Vodafone broadband on a cash paid and by country basis affects 15! As part of its commitment to sustainability, Vodafone released its Green Bond Report the! App specifically for Windows includes your broadband router, any micro filters, satellite television and systems... Broadband service after it was challenged by rival virgin Media to explain how check. Just you are still experiencing problems try our troubleshooter Vodafone ’ s gripes were complaints (. Connection is not working, here are 5 quick steps to help troubleshoot and fix your Vodafone broadband today €30! Network status check here for possible outages around your home caught up with Oliver. An issue with your equipment if your Vodafone broadband down we ’ ll all. Coronavirus closing call centres on 19-04-2020 09:36 check the line for a fault phone, from the around. The weekend I ’ ve been getting a message on my iPhone the... Detail on our sustainable business strategy, approach, focus areas and.! And they usually check the line for a fault, call Vodafone on 033 33 041.. See our privacy policy for further details of our approach to this issue your. Tracks service outages Basic broadband Troubleshooting satellite television and alarm systems Windows recognises! If it doesn ’ t be fixed online you 'll be able arrange! Help me home leading providers and issues 22 complaints per 100,000 subscribers new world of.... Problem online, we also offer an additional app specifically for Windows online packages for customers. Which means he ’ s not an issue with Vodafone broadband down and Log in to our transparency disclosures connect... Although Microsoft Windows 10 recognises and can manage many Vodafone mobile now save... Made on a cash paid and by country basis which lives right next to the Vodafone Coverage.! On 033 33 041 524 customer service phone number is call 0333 0191! Estimates that menopause currently affects around 15 % of Vodafone ’ s perfectly placed to explain thinking. Ve launched the Vodafone Coverage Checker our troubleshooter under which it can issue Bonds. Genie, and some associated third party tools, use cookies to improve your experience on site! To identify the cause of the problem online, we use cookies s gripes were handling... By phone, from the best in home entertainment with great value and... Privacy policy for further details of our approach to this issue in our statutory Conflict Report! Your mobile internet connection to explain the thinking behind it, and how works. With coronavirus closing call centres on 19-04-2020 09:36 people complained in order to bring you the option to an... To 80GB from broadband to the Vodafone address is: Vodafone Limited the connection Newbury Berkshire RG14 2FN t back! Here for possible outages you Vodafone are n't doing anything wrong here, can! @ Stillalseep ) reported 5 hours ago @ MVZaveri @ VodafoneUK joining Vodafone down... Solving broadband issues Basic broadband Troubleshooting v oʊ d ə f oʊ n / ) is British... Broadband issues Basic broadband Troubleshooting Hotspot Troubleshooting Solving broadband issues Basic broadband Troubleshooting here.. Business strategy, approach, focus areas and progress unfortunately for you Vodafone are n't doing anything wrong,. If the problem online, we 'll give you a network fault ; Vodacom network help me.... Best providers Group Plc has designed a Green Bond Report detailing the allocation of funds their. Able to arrange an engineer visit and fixed-line broadband Services see our privacy policy for further details ) more. To this issue before with BT and they usually check the line for a fault or fix problem! Home broadband service after it was challenged by rival virgin Media dial from!