I use a Vodafone Sure Signal version 3 and has been working fine for over a year. I have non-existent vodafone mobile coverage at home for my work phone (so no option to change to a different network). Ok, fair enough then they should pass the question to someone who does know the answer. 07-09-2020 I have the first version of the sure signal, now there on the third, have had a few glitches along the way but now a major problem and as my wife needs her phone at home its causing problems as there is no signal (unless she stands upstairs on her tip toes!) on Hi. 7 * * * Request timed out. 11-12-2020 Owners of Vodafone ’s older £69 Sure Signal v3 devices, which use femtocell technology to boost indoor 3G mobile signals around your home, may be able to request a replacement after some customers reported that their kit “ exploded ” and “ stopped with a loud band and smell of electrical burning .”. Especially if we can fix your Vodafone, Sure Signal V3 at a fraction of the cost of purchasing it new. This will ensure your handset can connect to our network. Set up a Vodafone Sure Signal, and you have a 3G transmitter & receiver wherever you want, as long as you connect it to a fixed-line broadband modem or router. Device looks and works as new and has been de-registered. 22-12-2020 They are compact, lightweight and normally white in colour. Hi. Summary. on Port 123 is one of the list that some previous posts have suggested need to be forwarded. This is quoted as a 5000 – 10000 hour life at 105°C. 13:33. In the past week it is no longer providing a mobile signal. Here’s how to reset yours: Press and hold down the reset button. 07-09-2020 £11.00 to £55.00. 20-12-2020 At least Vodafone is talking to us about it, virgin media is not saying anything!!! Thanks Mike but not sure what you mean. 13:23, 07-09-2020 Vodafone Sure Signal not working with Virgin Hub 3 on 07-09-2020 12:25. 07-09-2020 It's frustrating, to say the least. Do as John suggests, this problem was sorted some months back. on Page 2 3G signal in your home or office. 21:50. They believe the issue is with Network Time Protcol failure and asked me to check with my ISP (Virgin) that port 123 had not been closed. After five seconds, release – if you … on I said the demand is still very strong - look at what second hand boxes are going for on eBay - up to £200! 07-09-2020 - edited Last thread topic - https://community.virginmedia.com/t5/Networking-and-WiFi/Vodafone-Suresignal/td-p/4159070/page/9. Wait about 60 minutes for the Sure Signal device to be automatically configured. It boosts the 3G signal. The more recent designs of Vodafone Signal Boosters, such as the Sure Signal V3, are even more compact, with a socket fitted to the front so that you will not lose a convenient power outlet around your home. Everything seems to be pointing towards the problem being with my ISP / broadband connection albeit not the speed of my connection. Yes, it plugs into the mains and then connects to the Hub with an ethernet cable. I'm not trying to do Wifi calling (which is something that vodafone would need to enable), I'm trying to get the existing vodafone signal boosted, which is what the Sure Signal does. Compatible devices. on 17:30. 07-09-2020 This doesn't surprise me. This of course is just what I've heard from one Vodafone person so I can't be sure that it is correct, but if it is then it's a bit disappointing that nobody at Virgin Media has owned up to the problem and told us what they are doing to fix it, and when. 22-12-2020 I asked this question of Virgin and they were not able to give a definitive answer. There is no setting in the Hub 3 to enable 'Wi-Fi Calling'. hi, been having some trouble with our suresignal for the past couple of weeks. I use a Vodafone Sure Signal version 3 and has been working fine for over a year. For years I used a Sure Signal v3 without any issues with a previous virgin hub. 20-12-2020 I have set all the recommended Destination IP addresses except for 212.183.131.128/26 which I have set without the last /26 as the hub doesn't appear to allow this. on Symptom is a rapidly flashing red power light and the two right hand lights are solid orange indicating that there is a lack of connection to the Vodafone Sure Signal Infrastructure. Yes, plug it in and connect it to your fixed broadband modem using the supplied cable. 12:25. A Vodafone support person subsequntly said there was no need to do all this. Re: New Smart Hub will not connect to vodafone v3 sure signal device There should be no port forwarding requirement as the Sure Signal makes an outgoing UDP connection, which is allowed as part of the default firewall policy in the Hub. The cost to fix a PCB Board start for most models at £22. Good to hear from you and thanks for your post! 07-09-2020 If you’re not sure where you are with the pot on a V3.57, give it six turns counterclockwise to get back to zero. However this made no difference. IIRC everything got blamed on VM until Vodafone decided to resend the new driver files to their plug in devices and that then cleared the problems. My previous v3 died about 2 years ago. My Sure Signal is a V3. That's very interesting. The Vodafone Sure Signal is a small wedge-shaped box, approximately the size of a fixed line broadband router (it measures 190(h) x 150(w) x 37(h)mm and weighs 414g). 07-09-2020 This website uses cookies. BL Touch new 3.0 units not working with marlin on homing. I have installed it on my Netgear modem router as instructed and it has been assigned an IP address. Recently I got a new Hub 3 and now I can't get the Sure Signal to work any more. For years I used a Sure Signal v3 without any issues with a previous virgin hub. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You will need this passphrase in order to restore a backup. Hi, I've just become a Plus Net Fibre customer a few weeks ago and the only problem I'm having is the Sure Signal. My work sends security codes by text which I can't get without walking down the road to search for a vodafone 3G signal! That's interesting to hear. From the navigation menu, choose Sure Signal > Register Sure Signal. My v2 was a replacement for my second v3, which died recently. Please note: If you move premises, it’s important to let us know your new address, otherwise your Sure Signal may not function correctly. At this time of year, with covid restrictions, etc, we rely on the box to keep in touch with family. on I have just bought a Vodafone Sure Signal V3 unit. 17:12. https://community.virginmedia.com/t5/Networking-and-WiFi/Vodafone-Suresignal/td-p/4159070/page/9. on Has anyone else had similar problems recently with a Suresignal and Hub 3? There is a design fault which means the units run hot and eventually will almost certainly fail, sometimes alarmingly, with a bang and smoke/smell, and may trip out your house circuit breaker for the circuit it … In my Samsung Z Flip phone it is a setting that must be enabled. In the past week it is no longer providing a mobile signal. 14:56. • Small Children Do not leave the Vodafone Sure Signal and its accessories within the Can someone at VM side check to see if NTP Port 123 (UDP) is being blocked again ? Please check local regulations for disposal of electronic products. 23-12-2020 8 * * * Request timed out. 16:32. Vodafone Sure Signal not working with Virgin Hub 3, Re: Vodafone Sure Signal not working with Virgin Hub 3. Register online. The problem started when I upgraded my iphone to ios7 so not sure whether its a coincidence or not. Around christmas we changed to a new UPC Horizan box, all worked fine at first but for the last 2 weeks all i can get is a flashing red light and 2 amber lights. 07-09-2020 Internet Not Working - Fibre - Checking Optical Signal (Chorus v3) Internet Not Working - Fibre - Connecting to your ONT (Chorus v3) Internet Not Working - Fibre - Connecting to your ONT (Chorus v2) ... Now that your power and router is connected, we need to make sure your ONT has a physical light signal. The Primary capacitor in the SSV3 is a Jackcon LPS series, -25°C to 105°C, 400V 22µF, 16 mm diam. I will keep everyone informed of progress - if he is right then we might even get our Sure Signals working again before too long. I have set all the recommended port forwarding apart from 53, which the Hub says is a "reserved port". When I last spoke to Vodafone the guy there told me again (which I knew already) that Vf is going to withdraw the Sure Signal service sometime next year. It had been working plugged into the mains absolutely fine for 2 months however out of the blue, without being switched off, moved or broken in anyway, just switched itself off and did not work again. Vodafone Sure Signal V3 is in excellent clean and working condition, (see picture, Sure Signal on call communicating with Vodafone). MS3X trim pots work the same way as V3.57 trim pots. Vodafone says the Sure Signal is all set up and working but isn't managing to communicate to the net via the hub. 13:43. BUT I still can not get my Vodafone Sure Signal to work. Do not paint the Vodafone Sure Signal or its accessories. Description. Mike is correct - it needs to be enabled on my iPhone too. Vodafone also say they can see the Sure Signal is active but are not able to communicate with it. I will be surprised if VM comment in this thread to even acknowledge it will be looked into or for someone at VM to speak to VF (have a corporate Christmas hug), it took VF persisting to get this fixed before earlier in the year with VM eventually listening, frustrating. The Vodafone guy said that he would call me back regularly with updates. 13:05, on Request your free estimate now and keep in mind, whether your Vodafone Sure Signal V3 developed some problems or is not working at all, we’re here to help. 23-12-2020 I have enabled UPnP, MTU size is set to 1500, the Sure Signal has been allocated a static IP address. Before you start up, please make sure that you have: 1 a fixed broadband modem or modem/router 2 your Vodafone 3G phone or device 3 a nearby mains power socket. They want to push everyone onto WiFi calling but my trusty but old Nokia 5.1 doesn't support it and I don't want to have to buy a Vodafone handset just to use WiFi calling. 12:58. on on 10:58. For parts or not working. The battery can die if it has been used frequently, or hasn't been charged in a while. • Do not expose the Vodafone Sure Signal or its accessories to • extreme temperatures, minimum –5 and maximum +45 degrees Celsius. 13:21, on It just sits with network and handset lights flashing white. 14:38. Plug the phone into a working charger and wait an hour. Under £11.00. What do I need to change on the Hub 3 to allow it and the Sure Signal to work? I've seen help pages for the Hub 2 to change settings but nothing for the Hub 3. Your Vodafone Sure Signal lets you connect any 3G phone or device (up to 8 devices concurrently) to the Vodafone network in your home by relaying … 07-09-2020 Name your Sure Signal and enter its serial number – you’ll find this on the back of the device. Judging by the number of people buying boxes there are going to be a lot of very disappointed customers when they turn the service off. Unfortunately this is so similar to the previous issue in the year, you have to question what checks are made before a core change is made that then causes this kind of issue, if it is the Port 123 UDP being blocked again, which it sounds like, dont think VM commented much on this before either, we were getting more feedback from the VF techies but not so much from the VM side, its just frustrating that this is a re-occurring issue and will no doubt happen again in 6-8 months. Mine is a fairly new SS box having recently replaced one that died. Linux . He said they have no end of trouble with Sure Signal boxes (implying thousands of calls per day). Solder the resistor to either leg of the diode, then solder a lead (20-22 gauge wire) to other end of the resistor, and another to the other end of the diode. I think the power supplies of the v3s were poorly designed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Sure Signal v3 kit itself works by harnessing your fixed line broadband connection (a minimum upload … on The SureSignal V3 stopped working after 2 months. This website uses cookies. I have all the standard SS ports forwarded and nothing has changed with my setup and im loathed to start meddling knowing when this happened before it was not user-side that was causing the issue, its worth people posting on the VF forum too as that helped last time get things progressing cross forum posting. 123, 500 & 4500 on my iphone to ios7 so not whether! New SS box having recently replaced sure signal v3 not working that died phone and may need to do all this new. 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