The details of each Found Item will be logged into our database (our “Database”) and that item will be stored at that Location. Birmingham New St Station, Edinburgh Waverley Station, Glasgow Central Station, Leeds Station, Liverpool Lime St Station, Manchester Piccadilly Station. (c) the time it takes for the finder to get the found item to us. Tickets previously purchased for journeys during this period can be changed for free or are eligible for a full refund, without any associated fees.. Platform 2. Southern Rail. Lost property contact details. We recommend you visit your Trainline / Train Operator pages listed below for directions on how to report your item lost. We hope to resume normal operations as soon as possible. I later e.mailed Scotrail to ask a) had the money been claimed and b) was the matter dealt with properly by lost property office staff. If you would like your Found Item to be sent to another of our Locations for collection, this will incur the appropriate delivery charges. If you think you left your item at a station, we would recommend contacting that station first. Buses pick up/drop off from the bus stop on the bridge at Cathedral Street Telephone: 03301 092 833. We only provide Lost Property services for trains terminating at London Kings Cross Station. In particular, you accept that you have not relied on our brief description of the condition of the Found Item in question provided in accordance with paragraph 3.4 in deciding whether you wish us to return your Found Item to you. We do not provide lost property service for the London Underground. If a potential match is returned or if your item has been located we will contact you with the details you provided in the online form. Buses pick up/drop off … We may transfer, assign, charge, sub-contract or otherwise dispose or any of our rights or obligations arising under these terms, at any time without notice to you. Please visit Caledonian Sleeper lost property pages direct for further information on reporting your item lost. We do not provide Lost Property service for Dublin Airport itself. Lost Property Phone 03301092833 Address---- Web address ScotRail Lost Property Note. This page is the unofficial customer support and assistance site for all customers of ScotFail Trains. Lost and found management software for lost items or lost property at airport, railway station and any other places. Max file size is 4MB. its final stop). You should understand that by utilising our Services, you agree to be bound by these terms and conditions. You MUST list any unique or distinguishing features of your bag. Keys. Protection of staff and property through an effective audit trail, and reduction of … Please visit Grand Central lost property pages direct for further information on reporting your item lost. Birmingham New St Station, Edinburgh Waverley Station, Glasgow Central Station, Leeds Station, Liverpool Lime St Station, Manchester Piccadilly Station, Train Operators: We have the right to revise and amend these terms and conditions and any document expressly referred to business, which may include, but shall not be limited to, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities, increased fuel costs and congestion charges and changes in the National Rail Conditions of Travel. For the avoidance of doubt, we shall not be liable to you for any amount that would put you in a better financial position than you were in at the time you accepted these terms. We provide Lost Property services for trains terminating at selected Mainline Rail Stations only. If we have not yet been in touch, we do not yet have a possible match against your registered lost item. Facilities ATM Machine No Pay phones Yes … Please visit Great Northern lost property pages direct for further information on reporting your item lost. If you have lost something, please tell us the service you were travelling on board and we will give you the contact details of the relevant bus depot. detail regarding their lost item. We can arrange for your item to be delivered to your home / office by carrier anywhere in the UK or worldwide. We only provide Lost Property services for trains terminating at London Euston, Birmingham New Street and Liverpool Lime Street Station. We only provide Lost Property services for trains terminating at London St Pancras International Station. Tickets gates to all platforms CCTV Yes Location for Rail Replacement Services. Scotrail Bicycles Fortunately, you can take your bike on Scotrail trains free of charge; be sure to book in advance to make sure you get a space. Lost Property Yes ScotRail Lost Property Information Monday - Sunday 07:00 - 21:00 03301 092 833 Customer Services [email protected] Ticket gates No CCTV Yes Location for Rail Replacement Services. Any items that are perishable will not be held beyond the time that it is clear (in our opinion) that they have deteriorated sufficiently to no longer warrant being held or if they have, in our opinion, become a danger to the health and safety of our employees or of any other person. Unfortunately, this railway company does not use Lost Property desk free platform (yet). Please visit London North Western Railway lost property pages direct for further information on reporting your item lost. Due to the national lockdown, Grand Central service suspension has been extended to 26 March 2021.Tickets for travel after this date are available to purchase now. If we fail, at any time to insist upon strict performance of any of your obligations under any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. Subject to paragraph 16.3, these terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to our provision of the Services to you and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. Please understand that if you refuse to accept these terms and conditions, you will not be able to use our Services. Please visit TransPennine Express lost property pages direct for further information on reporting your item lost. Ticket gates No CCTV Yes Location for Rail Replacement Services. Inaccurate information? During this time of uncertainty it will take longer for items to be repatriated. Please feel free to send us a message. Once your lost item has been registered 'Lost' via the online form our Lost Property Offices are alerted. We only provide Lost Property services for trains terminating at London Kings Cross, Edinburgh Waverley, Leeds and Glasgow Central Station. MissingX is the world’s largest online lost and found property platform and software. Please feel free to send us a message. If no contact has been made since you Registered your Item Lost online please try not to worry, LostProperty.org will continue querying your registered lost item record against our ‘Found' database for 90 days (60 days if at Manchester Airport). Lost property. All Items - any unique distinguishing features specific to your belongings. Any Found Item that has not been claimed within 90 days (60 days at Manchester Airport) of it being logged into our Database shall be regarded as abandoned (“Abandoned Items”). If you prefer you can collect direct from the Lost Property office where your item is stored. Refine item: Bags and luggage. We each acknowledge that neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations except as expressly stated in these terms and conditions. Create a free listing on Lost Property desk collaborative platform. Please allow the following estimated times. Monday to Friday: 06:15 to 21:30. Anyone who thinks their lost or forgotten item may be in the Lost Property store at Queen Street Station is asked to call 03301 092 833. We cannot and will not conduct any diagnostic tests on such items. To only allow the cookies that make the site work, click 'Use essential cookies only.' We are only able to assist with items lost at the above listed mainline stations. We do not provide Lost Property service for Dublin Airport itself. Please list any unique or distinguishing features of your item to help verify your ownership of a matched item. Bags are the most frequently lost item type. We provide Lost Property services for certain Train Operators, Rail Stations, Airports and Airlines only. Important Message In the event that we are unable to match any Found Item to the description provided by you, subject to paragraph 7, we will continue to check that description against our Database at reasonable intervals, as new Found Items are frequently added to the Database. If you have not lost an item at one of the above Rail Stations (or on a Train service terminating at one of the above Rail Stations) or Airport locations or with one of the above transport providers, we will not be able to assist with your lost property enquiry. Should you want this, that representative will have to provide: proof of identity (as described in paragraph 4.2 above) for both you and for themselves; any proof of ownership that we may require; and. A waiver by us of any default shall not constitute a waiver of any subsequent default. Our service covers items lost at the airport and items lost in the cabin on inbound flights to the above airports only. a letter, signed by you, and setting out the full name and address of your representative, and authorising them to collect your Found Item (clearly described) on your behalf. You are welcome to log a Lost Item Enquiry via our site in addition to contacting the relevant Station / Train Operator as there is the possibility that your item could have been handed in to one of our Lost Property Offices upon the train’s termination at final destination. For onward delivery by carrier there is an additional delivery charge. URL: https://www.nationalrail.co.uk/ If you have not lost your items at one of the above selected mainline Rail Stations, or on a train terminating at one of these mainline Rail Stations or with the above mentioned Trainline / Train Operators, we recommend that you contact the relevant Station / Train Operator. We do not provide Lost Property service for the London Underground. We hope to resume normal operations as soon as possible. Lost Property Reporting Form. its final stop). Providing a high level of detail will help maximise the chances of identifying and matching your specific item from many other similar lost items. In the UK we provide airport Lost Property services for London Gatwick, London Luton, London Stansted and Manchester Airports only. Depending on the nature of the Found Item, we may also require proof of ownership owner of the Found Item). Station facilities. Lost property opening times: Monday to Friday: 09:00 to 17:30; Lost property contact details: Telephone: 0330 024 0215. Should a possible match be found one of our Lost Property Officers will be in touch using the details provided when you completed the Register your Item Lost online form. Think you lost it at a station? its final stop). If you have not lost your items at one of the following stations: London: URL: http://www.lostproperty.org/locations.php We sometimes charge a small fee for returning items to you. The cost to you of our providing the Services shall be calculated in accordance with the guidelines for the acceptance, holding and disposal of lost property published by the Rail Delivery Group (the “National Rail Conditions of Travel”). This condition does not affect your statutory rights. If you have lost an item on the London Underground please contact TFL - Transport for London direct and DO NOT log an enquiry with us. These can be scanned/photographed and sent by email to freebus@spt.co.uk, or posted to the Travel Card Unit (please quote the cardholder’s date of birth, card number and address, including the postcode).. Maximum of 4000 characters. We will still require proof of identity and, where appropriate, proof of ownership, and, before we arrange any delivery, you must send to us by email scanned copies of your photo ID and, where required, any proof of ownership documentation. We will use the personal information you provide to us in accordance with our Privacy Policy to: We will not give your personal data to any third party. its final stop). An initial check of found property will be carried out against the details provided by you. On receipt of a Notification Email, you must respond to us by email within a reasonable time, and in any event within the 90 day period (60 day period if at Manchester Airport) referred to in paragraph 7 below, confirming: whether you believe the item we have identified belongs to you; and. While the ScotRail Alliance will do its best to reunite customers with any items handed in to the store, the message is ‘Look before you leave’ as you alight trains or use station facilities as losing personal items is inconvenient and can be distressing. If the item does not reach a Lost Property Office we will not be able to assist. Please visit ScotRail property pages direct for further information on reporting your item lost. 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